An HR code of conduct is an essential document for all Australian businesses. The purpose of a code of conduct is to outline the ethical and professional standards of behaviour that are expected of employees. Essentially, it sets out the “rules” of the business and its culture, while promoting a safe and respectful working environment. Every code of conduct can be individual and reflects the particular workplace and the expectations.

Who Does the Code of Conduct Apply To?

A Code of Conduct provides a comprehensive framework that guides employers, employees and contractors in their interactions with colleagues, management, customers/clients and external stakeholders. If an organisation has volunteers it will also apply to volunteers.

 The Code of Conduct helps all parties to understand the importance of maintaining integrity, fairness and respect in all activities in the business.

Why Every Business Needs One

Think of your Code of Conduct as more than just a rulebook—it's the blueprint for your culture. It addresses potential HR hurdles by:

• Keeping you safe: Protecting the business and the team by ensuring you comply with all relevant legislation.

• Living your values: clearly articulating the "why" behind what you do and the values and principles that drive your success.

• Setting the standard: Giving employees a clear compass for how to act and interact within the workplace.

  Empowering action: Offering a clear framework to address and rectify negative or unacceptable behaviours if things go off track.

What Topics Does a Code of Conduct Cover?

For HR purposes, a code of conduct should include a summary of HR policies that that affect your business and can be expanded on in more detailed HR policies. Topics may include:

• Discrimination & EEO

• Harassment and bullying

• Diversity and inclusion

• Attendance

• Communication

• Confidentiality and privacy

• Conflict of interest

• Conflict resolution

• Dress code/uniform

• Use of company property

• Leave policies

• Use of company vehicles

• Use of technology

• Professional development

• Appropriate behaviour and the values of the business

• Legislation that applies to employees and the business

• Drugs and alcohol

Things to Know Before Writing Your Document

Your organisation’s code of conduct should be written in everyday language, with clear instructions on the behaviour expected of employees in the workplace. In essence, it must outline exactly what employees can and can't do.

A code of conduct document needs to be written so it’s not subject to misinterpretation.

We can help you by providing a Code of Conduct and other HR policies to ensure all potential problems are covered by your code of conduct.

A final word on Codes of Conduct

Most importantly, the purpose of your code of conduct is to encourage and maintain appropriate workplace conduct.

This vital document can be used as a point of reference when you are dealing with issues related to breaches of your policies and the behaviour expected of an employee.

Having a Code of Conduct in place can certainly assist in avoiding any escalating issues with an employee, which can be stressful and expensive.

For further expert advice on human resources or if you have any questions about anything HR related, get in touch.

Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.

For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.

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