About Karen Hillen

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Karen partners with you to assist in proactively managing your people, providing the tools you need to enhance productivity & maximise profit. With her friendly, approachable & professional manner, she ensures you feel comfortable & confident in her services. Just knowing you can speak with Karen & receive the right advice, eliminates the concern of HR issues – providing welcome reassurance for busy business owners.

About Karen Hillen

Tapping into more than 30 years’
experience in Human Resources
, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Karen partners with you to assist in
proactively managing your people, providing the tools you need to enhance productivity & maximise profit.
With her friendly, approachable & professional manner, she ensures you feel comfortable & confident in her services. Just knowing you can speak with Karen & receive the right advice, eliminates the concern of HR issues – providing welcome reassurance for busy business owners.

By working with Karen, you’ll have the right HR contracts and policies in place, your business is compliant with employment law and you’ll know you’re paying the correct rates of pay to your staff. She is skilled at analysing complex HR issues, able to quickly adapt to a variety of situations and offer a choice of viable, practical solutions.

Karen is a Certified HR Coach with a Diploma in Human Resource Management, Graduate Diploma in Public Administration, Graduate Certificate in Public Sector Management, Certificate IV in Training and Assessment and Certificate IV in WHS. She also is a member of the Australian Human Resources Institute (AHRI), the Industrial Relations Society of Queensland & the Industrial Relations Society of New South Wales.

Why not benefit from Karen’s vast level of HR expertise and experience? To discuss your HR requirements book in for a call.

By working with Karen, you’ll have the
right HR contracts and policies in place,
your business is compliant with
employment law and you’ll know you’re paying the correct rates of pay to your
staff.
She is skilled at analysing complex
HR issues, able to quickly adapt to a
variety of situations and offer a choice
of viable, practical solutions.

Karen is a Certified HR Coach with
a Diploma in Human Resource Management, Graduate Diploma in Public Administration, Graduate Certificate in Public Sector Management, Certificate IV in Training and Assessment and Certificate IV in WHS. She also is a member of the Australian Human Resources Institute (AHRI) & the Industrial Relations Society of New South Wales.

Why not benefit from Karen’s vast level
of HR expertise and experience? To discuss
your HR requirements book in for a call.

About My HR Partner

My HR Partner – Mission

At My HR Partner, we empower small to medium businesses with flexible and expert HR solutions. We offer a fresh approach, delivering clear, cost-effective support without the rigid contracts you don't need. From our unique online membership and comprehensive retainers to a la carte services, we simplify compliance and management, giving you the confidence and freedom to grow your business.

As your on-demand HR Manager, we deliver competitively priced, reliable & practical HR solutions for professional service business owners and teams across Australia. By tapping into our comprehensive industry experience, My HR Partner actively supports you with expert HR advice & assistance, whenever you need it, while ensuring you are compliant with current workplace legislation.

We have trusted Employment Law partners to assist with any employment law issues outside of our scope.

You speak directly with one of our HR experts, not a call centre or generic phone advisory service. We provide tailored,
personalised service & advice, and vitally, we deliver consistent information throughout our relationship with your
business. We’re proactive in offering a range of potential options and solutions, so you never have to worry about
an HR problem while you’re working with us.

Most business owners & managers don’t have the time, knowledge or skills to manage HR themselves. Our role is to
help you eliminate the worry of dealing with HR issues, wasting hours of valuable time waiting on the phone for Fair
Work or trying to determine whether you’re doing the right thing by your employees.

My HR Partner provides a higher level of support and advice than many similar services. While we happily answer
questions, providing advice and guidance quickly and efficiently, we also offer for your employees to speak with us
directly, once authorised by you. This can help resolve staff concerns before they even become an issue.

Engaging our service is like having an HR manager on staff, at around 10% of the cost of employing one. Consider
us to be an insurance policy for your HR requirements, with great return on investment.

About
My HR Partner

As your on-demand HR Manager, we deliver competitively priced, reliable & practical HR solutions for professional service business owners and teams across Australia. By tapping into our comprehensive industry experience, My HR Partner actively supports you with expert HR advice & assistance, whenever you need it, while ensuring you are compliant with current workplace legislation.

We have trusted Employment Law
partners to assist with any employment
law issues outside of our scope.

You speak directly with one of our
HR experts,
not a call centre or generic
phone advisory service.
We provide tailored, personalised service & advice, and vitally, we deliver consistent information throughout our relationship with your business. We’re proactive in offering a range of potential options and solutions, so you never have to worry about an HR problem while you’re working with us.

Most business owners & managers
don’t have the time, knowledge or skills to manage HR themselves. Our role is to help you eliminate the worry of dealing with HR issues, wasting hours of valuable time waiting on the phone for Fair Work or trying to determine whether you’re doing the right thing by your employees.

My HR Partner provides a higher level of support and advice than many similar services. While we happily answer questions, providing advice and guidance quickly and efficiently, we also offer for your employees to speak with us directly, once authorised by you. This can help resolve staff concerns before they even become an issue.

Engaging our service is like having an HR manager on staff, at around 10% of the cost
of employing one
. Consider us to be an insurance policy for your HR requirements, with great return on investment.

Our Latest Blog Post

What is a Casual Employment Information Statement?

What is a Casual Employment Information Statement?

December 12, 20253 min read

What is a Casual Employment Information Statement?

The Casual Employment Information Statement (CEIS) is a statement issued by the Fair Work Ombudsman and it provides new casual employees with information about their conditions of employment.

The CEIS has information about:

  • the definition of what a casual employee is

  • when an employer has to offer casual conversion to a casual employee (this means offering a casual employee a permanent position)

  • when an employer doesn’t have to offer casual conversion

  • when a casual employee can request casual conversion

  • casual conversion entitlements of casual employees employed by small business employers (a small business is a business that has less than 15 employees), these entitlements are different to a large business that has 15 or more employees

  • the role of the Fair Work Commission to deal with disputes about casual conversion.

When do I give my casual employee a copy of the Casual Employment Information Statement?

As an employer, you have to give every new casual employee a Casual Employment Information Statement before, or as soon as possible after, they start their new job.

You also have to give every new casual employee a copy of the Fair Work Information Statement (FWIS) at the same time. So as casual employee gets both statements, and a permanent employee only gets a copy of the FWIS. You can read more about the Fair Work Information Statement in our blog about the FWIS.

You must also provide the CEIS to casual employees at the following times during the employment relationship:

  • for small business employers (with less than 15 employees) after 12 months of employment

  • for other employers (with 15 employees or more) – after 6 and 12 months of employment, and then after every 12 months of employment.

Providing employees with the CEIS

Employers can give casual employees the CEIS:

  • in person

  • by mail

  • by email

  • by emailing a link to the CEIS that is available of the Fair Work Ombudsman website

  • by emailing a link to a copy of the CEIS available on the employer’s intranet or shared drive (making sure you have the latest version)

  • by fax

  • by any other method.

You need to give casual employees the most up to date version of the CEIS that's in place when you issue the CEIS. The CEIS is updated regularly so you should check regularly to make sure you give your employees the correct, up to date version.

For further expert advice on human resources or if you have any questions about anything HR related, get in touch.

Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.

For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.

https://booking.myhrpartner.com.au/15minute-hr-advice-call
https://booking.myhrpartner.com.au/30minute-hr-advice-call

My HR Partner memberships provide 24/7 access to employment contracts, HR policies and documents, and HR advice calls. These services are tailored to the member’s needs and can be accessed on demand through phone or email for performance management issues, pay rates and Award advice.

Find out more about My HR Partner HR Hub membership here:
My HR Partner HR Hub Membership

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Karen Hillen

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Back to Blog

We provide HR advice and support. We have trusted partners to assist with any employment law issues
outside of our scope.

More info

PO Box 1079

Coolangatta QLD 4225

ABN 30 644 527 015

Get HR Advice from our HR expert

Our Latest Blog Post

What is a Casual Employment Information Statement?

What is a Casual Employment Information Statement?

December 12, 20253 min read

What is a Casual Employment Information Statement?

The Casual Employment Information Statement (CEIS) is a statement issued by the Fair Work Ombudsman and it provides new casual employees with information about their conditions of employment.

The CEIS has information about:

  • the definition of what a casual employee is

  • when an employer has to offer casual conversion to a casual employee (this means offering a casual employee a permanent position)

  • when an employer doesn’t have to offer casual conversion

  • when a casual employee can request casual conversion

  • casual conversion entitlements of casual employees employed by small business employers (a small business is a business that has less than 15 employees), these entitlements are different to a large business that has 15 or more employees

  • the role of the Fair Work Commission to deal with disputes about casual conversion.

When do I give my casual employee a copy of the Casual Employment Information Statement?

As an employer, you have to give every new casual employee a Casual Employment Information Statement before, or as soon as possible after, they start their new job.

You also have to give every new casual employee a copy of the Fair Work Information Statement (FWIS) at the same time. So as casual employee gets both statements, and a permanent employee only gets a copy of the FWIS. You can read more about the Fair Work Information Statement in our blog about the FWIS.

You must also provide the CEIS to casual employees at the following times during the employment relationship:

  • for small business employers (with less than 15 employees) after 12 months of employment

  • for other employers (with 15 employees or more) – after 6 and 12 months of employment, and then after every 12 months of employment.

Providing employees with the CEIS

Employers can give casual employees the CEIS:

  • in person

  • by mail

  • by email

  • by emailing a link to the CEIS that is available of the Fair Work Ombudsman website

  • by emailing a link to a copy of the CEIS available on the employer’s intranet or shared drive (making sure you have the latest version)

  • by fax

  • by any other method.

You need to give casual employees the most up to date version of the CEIS that's in place when you issue the CEIS. The CEIS is updated regularly so you should check regularly to make sure you give your employees the correct, up to date version.

For further expert advice on human resources or if you have any questions about anything HR related, get in touch.

Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.

For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.

https://booking.myhrpartner.com.au/15minute-hr-advice-call
https://booking.myhrpartner.com.au/30minute-hr-advice-call

My HR Partner memberships provide 24/7 access to employment contracts, HR policies and documents, and HR advice calls. These services are tailored to the member’s needs and can be accessed on demand through phone or email for performance management issues, pay rates and Award advice.

Find out more about My HR Partner HR Hub membership here:
My HR Partner HR Hub Membership

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Karen Hillen

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Back to Blog

We provide HR advice and support.
We have trusted partners to assist with
any employment law issues outside
of our scope.

More info

PO Box 1079

Coolangatta QLD 4225

ABN 30 644 527 015

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Get HR Advice from our HR expert