About Karen Hillen
Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.
Karen partners with you to assist in proactively managing your people, providing the tools you need to enhance productivity & maximise profit. With her friendly, approachable & professional manner, she ensures you feel comfortable & confident in her services. Just knowing you can speak with Karen & receive the right advice, eliminates the concern of HR issues – providing welcome reassurance for busy business owners.
About Karen Hillen
Tapping into more than 30 years’
experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.
Karen partners with you to assist in
proactively managing your people, providing the tools you need to enhance productivity & maximise profit. With her friendly, approachable & professional manner, she ensures you feel comfortable & confident in her services. Just knowing you can speak with Karen & receive the right advice, eliminates the concern of HR issues – providing welcome reassurance for busy business owners.
By working with Karen, you’ll have the right HR contracts and policies in place, your business is compliant with employment law and you’ll know you’re paying the correct rates of pay to your staff. She is skilled at analysing complex HR issues, able to quickly adapt to a variety of situations and offer a choice of viable, practical solutions.
Karen is a Certified HR Coach with a Diploma in Human Resource Management, Graduate Diploma in Public Administration, Graduate Certificate in Public Sector Management, Certificate IV in Training and Assessment and Certificate IV in WHS. She also is a member of the Australian Human Resources Institute (AHRI), the Industrial Relations Society of Queensland & the Industrial Relations Society of New South Wales.
Why not benefit from Karen’s vast level of HR expertise and experience? To discuss your HR requirements book in for a call.
By working with Karen, you’ll have the
right HR contracts and policies in place,
your business is compliant with
employment law and you’ll know you’re paying the correct rates of pay to your
staff. She is skilled at analysing complex
HR issues, able to quickly adapt to a
variety of situations and offer a choice
of viable, practical solutions.
Karen is a Certified HR Coach with
a Diploma in Human Resource Management, Graduate Diploma in Public Administration, Graduate Certificate in Public Sector Management, Certificate IV in Training and Assessment and Certificate IV in WHS. She also is a member of the Australian Human Resources Institute (AHRI) & the Industrial Relations Society of New South Wales.
Why not benefit from Karen’s vast level
of HR expertise and experience? To discuss
your HR requirements book in for a call.
About My HR Partner
My HR Partner – Mission
At My HR Partner, we empower small to medium businesses with flexible and expert HR solutions. We offer a fresh approach, delivering clear, cost-effective support without the rigid contracts you don't need. From our unique online membership and comprehensive retainers to a la carte services, we simplify compliance and management, giving you the confidence and freedom to grow your business.
As your on-demand HR Manager, we deliver competitively priced, reliable & practical HR solutions for professional service business owners and teams across Australia. By tapping into our comprehensive industry experience, My HR Partner actively supports you with expert HR advice & assistance, whenever you need it, while ensuring you are compliant with current workplace legislation.
We have trusted Employment Law partners to assist with any employment law issues outside of our scope.
You speak directly with one of our HR experts, not a call centre or generic phone advisory service. We provide tailored,
personalised service & advice, and vitally, we deliver consistent information throughout our relationship with your
business. We’re proactive in offering a range of potential options and solutions, so you never have to worry about
an HR problem while you’re working with us.
Most business owners & managers don’t have the time, knowledge or skills to manage HR themselves. Our role is to
help you eliminate the worry of dealing with HR issues, wasting hours of valuable time waiting on the phone for Fair
Work or trying to determine whether you’re doing the right thing by your employees.
My HR Partner provides a higher level of support and advice than many similar services. While we happily answer
questions, providing advice and guidance quickly and efficiently, we also offer for your employees to speak with us
directly, once authorised by you. This can help resolve staff concerns before they even become an issue.
Engaging our service is like having an HR manager on staff, at around 10% of the cost of employing one. Consider
us to be an insurance policy for your HR requirements, with great return on investment.
About
My HR Partner
As your on-demand HR Manager, we deliver competitively priced, reliable & practical HR solutions for professional service business owners and teams across Australia. By tapping into our comprehensive industry experience, My HR Partner actively supports you with expert HR advice & assistance, whenever you need it, while ensuring you are compliant with current workplace legislation.
We have trusted Employment Law
partners to assist with any employment
law issues outside of our scope.
You speak directly with one of our
HR experts, not a call centre or generic
phone advisory service. We provide tailored, personalised service & advice, and vitally, we deliver consistent information throughout our relationship with your business. We’re proactive in offering a range of potential options and solutions, so you never have to worry about an HR problem while you’re working with us.
Most business owners & managers
don’t have the time, knowledge or skills to manage HR themselves. Our role is to help you eliminate the worry of dealing with HR issues, wasting hours of valuable time waiting on the phone for Fair Work or trying to determine whether you’re doing the right thing by your employees.
My HR Partner provides a higher level of support and advice than many similar services. While we happily answer questions, providing advice and guidance quickly and efficiently, we also offer for your employees to speak with us directly, once authorised by you. This can help resolve staff concerns before they even become an issue.
Engaging our service is like having an HR manager on staff, at around 10% of the cost
of employing one. Consider us to be an insurance policy for your HR requirements, with great return on investment.
Our Latest Blog Post
Having a Code of Conduct: Why it’s important
An HR code of conduct is an essential document for all Australian businesses. The purpose of a code of conduct is to outline the ethical and professional standards of behaviour that are expected of employees. Essentially, it sets out the “rules” of the business and its culture, while promoting a safe and respectful working environment. Every code of conduct can be individual and reflects the particular workplace and the expectations.
Who Does the Code of Conduct Apply To?
A Code of Conduct provides a comprehensive framework that guides employers, employees and contractors in their interactions with colleagues, management, customers/clients and external stakeholders. If an organisation has volunteers it will also apply to volunteers.
The Code of Conduct helps all parties to understand the importance of maintaining integrity, fairness and respect in all activities in the business.
Why Every Business Needs One
Think of your Code of Conduct as more than just a rulebook—it's the blueprint for your culture. It addresses potential HR hurdles by:
Keeping you safe: Protecting the business and the team by ensuring you comply with all relevant legislation.
Living your values: clearly articulating the "why" behind what you do and the values and principles that drive your success.
Setting the standard: Giving employees a clear compass for how to act and interact within the workplace.
Empowering action: Offering a clear framework to address and rectify negative or unacceptable behaviours if things go off track.
What Topics Does a Code of Conduct Cover?
For HR purposes, a code of conduct should include a summary of HR policies that that affect your business and can be expanded on in more detailed HR policies. Topics may include:
Discrimination & EEO
Harassment and bullying
Diversity and inclusion
Attendance
Communication
Confidentiality and privacy
Conflict of interest
Conflict resolution
Dress code/uniform
Use of company property
Leave policies
Use of company vehicles
Use of technology
Professional development
Appropriate behaviour and the values of the business
Legislation that applies to employees and the business
Drugs and alcohol
Things to Know Before Writing Your Document
Your organisation’s code of conduct should be written in everyday language, with clear instructions on the behaviour expected of employees in the workplace. In essence, it must outline exactly what employees can and can't do.
A code of conduct document needs to be written so it’s not subject to misinterpretation.
We can help you by providing a Code of Conduct and other HR policies to ensure all potential problems are covered by your code of conduct.
A final word on Codes of Conduct
Most importantly, the purpose of your code of conduct is to encourage and maintain appropriate workplace conduct.
This vital document can be used as a point of reference when you are dealing with issues related to breaches of your policies and the behaviour expected of an employee.
Having a Code of Conduct in place can certainly assist in avoiding any escalating issues with an employee, which can be stressful and expensive.
For further expert advice on human resources or if you have any questions about anything HR related, get in touch.
Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.
For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.
https://booking.myhrpartner.com.au/15minute-hr-advice-call
https://booking.myhrpartner.com.au/30minute-hr-advice-call
My HR Partner memberships provide 24/7 access to employment contracts, HR policies and documents, and HR advice calls. These services are tailored to the member’s needs and can be accessed on demand through phone or email for performance management issues, pay rates and Award advice.
Find out more about My HR Partner HR Hub membership here:
My HR Partner HR Hub Membership
We provide HR advice and support. We have trusted partners to assist with any employment law issues
outside of our scope.
More info
Get HR Advice from our HR expert
Our Latest Blog Post
Having a Code of Conduct: Why it’s important
An HR code of conduct is an essential document for all Australian businesses. The purpose of a code of conduct is to outline the ethical and professional standards of behaviour that are expected of employees. Essentially, it sets out the “rules” of the business and its culture, while promoting a safe and respectful working environment. Every code of conduct can be individual and reflects the particular workplace and the expectations.
Who Does the Code of Conduct Apply To?
A Code of Conduct provides a comprehensive framework that guides employers, employees and contractors in their interactions with colleagues, management, customers/clients and external stakeholders. If an organisation has volunteers it will also apply to volunteers.
The Code of Conduct helps all parties to understand the importance of maintaining integrity, fairness and respect in all activities in the business.
Why Every Business Needs One
Think of your Code of Conduct as more than just a rulebook—it's the blueprint for your culture. It addresses potential HR hurdles by:
Keeping you safe: Protecting the business and the team by ensuring you comply with all relevant legislation.
Living your values: clearly articulating the "why" behind what you do and the values and principles that drive your success.
Setting the standard: Giving employees a clear compass for how to act and interact within the workplace.
Empowering action: Offering a clear framework to address and rectify negative or unacceptable behaviours if things go off track.
What Topics Does a Code of Conduct Cover?
For HR purposes, a code of conduct should include a summary of HR policies that that affect your business and can be expanded on in more detailed HR policies. Topics may include:
Discrimination & EEO
Harassment and bullying
Diversity and inclusion
Attendance
Communication
Confidentiality and privacy
Conflict of interest
Conflict resolution
Dress code/uniform
Use of company property
Leave policies
Use of company vehicles
Use of technology
Professional development
Appropriate behaviour and the values of the business
Legislation that applies to employees and the business
Drugs and alcohol
Things to Know Before Writing Your Document
Your organisation’s code of conduct should be written in everyday language, with clear instructions on the behaviour expected of employees in the workplace. In essence, it must outline exactly what employees can and can't do.
A code of conduct document needs to be written so it’s not subject to misinterpretation.
We can help you by providing a Code of Conduct and other HR policies to ensure all potential problems are covered by your code of conduct.
A final word on Codes of Conduct
Most importantly, the purpose of your code of conduct is to encourage and maintain appropriate workplace conduct.
This vital document can be used as a point of reference when you are dealing with issues related to breaches of your policies and the behaviour expected of an employee.
Having a Code of Conduct in place can certainly assist in avoiding any escalating issues with an employee, which can be stressful and expensive.
For further expert advice on human resources or if you have any questions about anything HR related, get in touch.
Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.
For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.
https://booking.myhrpartner.com.au/15minute-hr-advice-call
https://booking.myhrpartner.com.au/30minute-hr-advice-call
My HR Partner memberships provide 24/7 access to employment contracts, HR policies and documents, and HR advice calls. These services are tailored to the member’s needs and can be accessed on demand through phone or email for performance management issues, pay rates and Award advice.
Find out more about My HR Partner HR Hub membership here:
My HR Partner HR Hub Membership
We provide HR advice and support.
We have trusted partners to assist with
any employment law issues outside
of our scope.
More info
PO Box 1079
Coolangatta QLD 4225
ABN 30 644 527 015
Get HR Advice from our HR expert