Peace of Mind HR On-Demand

Your HR manager, without the payroll cost.

Running a business means juggling people, policies, and problems you didn’t plan for.

One tricky HR issue can eat hours of your time and cause sleepless nights.

That’s where My HR Partner’s Peace of Mind HR On-Demand service helps you.

We become your virtual HR Manager — someone who knows your business, understands your people, and is just a call or email away when you need trusted guidance.

No call centres. No waiting in line. Just real support from someone who gets it.

Why businesses love Peace of Mind HR On-Demand

The same expert, every time. You’ll speak with the same HR professional who already knows your team, culture, and policies, making every conversation faster, clearer, and more effective.

Confidence, not confusion. With expert HR advice on tap, you can stop second-guessing decisions and act with certainty.

Time back in your day. We handle compliance, contracts, and trickier people matters, freeing you to focus on running and growing your business.

Affordable peace of mind. Get the value of a full-time HR manager without the overhead — just $600 per month (inc. GST) for businesses with up to 30 employees.

Peace of Mind
HR On-Demand

One of the most significant advantages
of partnering with My HR Partner is the
ability to speak to the same person every time, as opposed to a call centre or generic phone advisory service. Your HR expert will be familiar with your business and policies, making the process more efficient and effective.

What’s included

You’ll have ongoing access to:

Up to 4 hours of tailored HR support each month — by phone or email, whenever you need it.

A dedicated HR partner who responds quickly and proactively helps you avoid issues before they escalate or deal with them quickly

Our Employee Onboarding System, to get new starters set up and settled with ease.

Templates, checklists and resources to keep you compliant and consistent.

Full access to the My HR Partner HR Hub — your online library of tools, videos, webinars, and Q&A sessions.

No more panic calls.

No scrambling through the Fair Work website to check the rules.

Just confidence that your HR is handled and your people are supported the right way.

When challenges come up, you’ll have a trusted HR expert ready to guide you through, so you can lead with calm and clarity.


Join Peace of Mind HR On-Demand

You don’t have to do HR alone.
Let us take the worry off your plate so you can focus on what really matters.

Choosing Peace of Mind HR on Demand provides you with the assurance of having a dedicated HR partner who will attend to your HR needs and concerns. With a monthly package price of $800, (including GST) for businesses with up to 30 employees, you can enjoy the benefits of having a reliable HR partner without the high cost of a full-time HR manager.

Our Latest Blog Post

What is a Casual Employment Information Statement?

What is a Casual Employment Information Statement?

December 12, 20253 min read

What is a Casual Employment Information Statement?

The Casual Employment Information Statement (CEIS) is a statement issued by the Fair Work Ombudsman and it provides new casual employees with information about their conditions of employment.

The CEIS has information about:

  • the definition of what a casual employee is

  • when an employer has to offer casual conversion to a casual employee (this means offering a casual employee a permanent position)

  • when an employer doesn’t have to offer casual conversion

  • when a casual employee can request casual conversion

  • casual conversion entitlements of casual employees employed by small business employers (a small business is a business that has less than 15 employees), these entitlements are different to a large business that has 15 or more employees

  • the role of the Fair Work Commission to deal with disputes about casual conversion.

When do I give my casual employee a copy of the Casual Employment Information Statement?

As an employer, you have to give every new casual employee a Casual Employment Information Statement before, or as soon as possible after, they start their new job.

You also have to give every new casual employee a copy of the Fair Work Information Statement (FWIS) at the same time. So as casual employee gets both statements, and a permanent employee only gets a copy of the FWIS. You can read more about the Fair Work Information Statement in our blog about the FWIS.

You must also provide the CEIS to casual employees at the following times during the employment relationship:

  • for small business employers (with less than 15 employees) after 12 months of employment

  • for other employers (with 15 employees or more) – after 6 and 12 months of employment, and then after every 12 months of employment.

Providing employees with the CEIS

Employers can give casual employees the CEIS:

  • in person

  • by mail

  • by email

  • by emailing a link to the CEIS that is available of the Fair Work Ombudsman website

  • by emailing a link to a copy of the CEIS available on the employer’s intranet or shared drive (making sure you have the latest version)

  • by fax

  • by any other method.

You need to give casual employees the most up to date version of the CEIS that's in place when you issue the CEIS. The CEIS is updated regularly so you should check regularly to make sure you give your employees the correct, up to date version.

For further expert advice on human resources or if you have any questions about anything HR related, get in touch.

Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.

For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.

https://booking.myhrpartner.com.au/15minute-hr-advice-call
https://booking.myhrpartner.com.au/30minute-hr-advice-call

My HR Partner memberships provide 24/7 access to employment contracts, HR policies and documents, and HR advice calls. These services are tailored to the member’s needs and can be accessed on demand through phone or email for performance management issues, pay rates and Award advice.

Find out more about My HR Partner HR Hub membership here:
My HR Partner HR Hub Membership

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Karen Hillen

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Back to Blog

We provide HR advice and support. We have trusted partners to assist with any employment law issues
outside of our scope.

More info

PO Box 1079

Coolangatta QLD 4225

ABN 30 644 527 015

Get HR Advice from our HR expert

Our Latest Blog Post

What is a Casual Employment Information Statement?

What is a Casual Employment Information Statement?

December 12, 20253 min read

What is a Casual Employment Information Statement?

The Casual Employment Information Statement (CEIS) is a statement issued by the Fair Work Ombudsman and it provides new casual employees with information about their conditions of employment.

The CEIS has information about:

  • the definition of what a casual employee is

  • when an employer has to offer casual conversion to a casual employee (this means offering a casual employee a permanent position)

  • when an employer doesn’t have to offer casual conversion

  • when a casual employee can request casual conversion

  • casual conversion entitlements of casual employees employed by small business employers (a small business is a business that has less than 15 employees), these entitlements are different to a large business that has 15 or more employees

  • the role of the Fair Work Commission to deal with disputes about casual conversion.

When do I give my casual employee a copy of the Casual Employment Information Statement?

As an employer, you have to give every new casual employee a Casual Employment Information Statement before, or as soon as possible after, they start their new job.

You also have to give every new casual employee a copy of the Fair Work Information Statement (FWIS) at the same time. So as casual employee gets both statements, and a permanent employee only gets a copy of the FWIS. You can read more about the Fair Work Information Statement in our blog about the FWIS.

You must also provide the CEIS to casual employees at the following times during the employment relationship:

  • for small business employers (with less than 15 employees) after 12 months of employment

  • for other employers (with 15 employees or more) – after 6 and 12 months of employment, and then after every 12 months of employment.

Providing employees with the CEIS

Employers can give casual employees the CEIS:

  • in person

  • by mail

  • by email

  • by emailing a link to the CEIS that is available of the Fair Work Ombudsman website

  • by emailing a link to a copy of the CEIS available on the employer’s intranet or shared drive (making sure you have the latest version)

  • by fax

  • by any other method.

You need to give casual employees the most up to date version of the CEIS that's in place when you issue the CEIS. The CEIS is updated regularly so you should check regularly to make sure you give your employees the correct, up to date version.

For further expert advice on human resources or if you have any questions about anything HR related, get in touch.

Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.

For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.

https://booking.myhrpartner.com.au/15minute-hr-advice-call
https://booking.myhrpartner.com.au/30minute-hr-advice-call

My HR Partner memberships provide 24/7 access to employment contracts, HR policies and documents, and HR advice calls. These services are tailored to the member’s needs and can be accessed on demand through phone or email for performance management issues, pay rates and Award advice.

Find out more about My HR Partner HR Hub membership here:
My HR Partner HR Hub Membership

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Karen Hillen

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Back to Blog

We provide HR advice and support.
We have trusted partners to assist with
any employment law issues outside
of our scope.

More info

PO Box 1079

Coolangatta QLD 4225

ABN 30 644 527 015

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Get HR Advice from our HR expert