Welcome to My HR Partner
Focus on running your business
We’ll handle the people side with care, clarity and confidence.
When you’ve got a great team, you’ve got something special. But managing their needs, HR compliance obligations and growth can quickly become a drain on your time, energy and focus. That’s where we step in. At My HR Partner, we help you feel confident in your people-management so you can attract and retain the right people, reduce the risk of costly HR mistakes, create a workplace where your team shows up ready to do their best — and you’re running your business instead of fighting fires.
You deserve an HR partner who gets it, who knows the rhythm of a business, values your time, and speaks your language (no HR-jargon, just plain English). With over 30 years of expertise in HR and a strong belief in kind, fair, productive workplaces, we bring both strategic clarity and genuine care.
Because when your people thrive, your business thrives — and you reclaim your focus.
Ready to reclaim your focus and build a people-powered business?
Book a free introductory call - let’s talk about what you’re aiming for, and how we can help you get there.
You’re not just buying a service
You’re gaining a partner who cares about your people, your growth, and doing HR the right way.
Let’s make it easier, together.
Welcome to My HR Partner
At My HR Partner, we understand that great employees are the cornerstone of a great business. That’s why we offer comprehensive HR services, tailored to empower your business with the tools and strategies needed for growth. We specialise in working with employee-focused professional service providers, managing those challenging HR issues that arise so you can focus on your core business activities with confidence.
We ensure that your HR policies, processes, & employment contracts are up-to-date and relevant to your business. By doing so, we help you maintain a workforce that is both competent and passionately engaged in your business vision.
At My HR Partner, we are committed to providing you with the HR support you need to thrive. Let us help you manage your most valuable asset – your people.
Karen Hillen is an experienced Human Resources specialist with over 30 years of expertise in the field. She curates the My HR Partner HR Hub which is a valuable resource for businesses covering various aspects of HR, including starting and ending employment, compliance, payroll, employee performance, WHS and more.
Her extensive experience in HR makes her a sought-after advisor and partner for businesses.
HR Advice
HR When you need it
Get expert guidance exactly when you need it: one-off, on the spot, tailored to your business. So you can stop guessing and start acting with confidence.
You can book in for a call when you need it.
HR Hub
Unlock HR Resources
Unlock 24/7 access to templates, checklists, masterclasses, & Q&A sessions. Save time. Stay ahead of changes. Build your HR foundation without reinventing the wheel.
HR Policies
Your Guide to HR Policies
Secure your business with clear policies built for your culture. Reduce risk, set expectations, and build a workplace where people know the game and play it well.
Employment Contracts
Get your contracts created for you
Secure your business with smart contracts built for your culture. Reduce risk, set expectations, and build a workplace where people know the game and play it well.
On Demand HR
Your Virtual HR Manager
Let us become your trusted HR teammate. The heavy lifting of policies, contracts, compliance and people strategy gets handled — you stay in charge of growth.
Free Resources & FAQs
Free Resources & What People Ask Us Most
We've got links to Modern Awards, Pay Guides and more.
We have also compiled answers to the most common queries to help you quickly find the information you need.
Our Latest Blog Post
What is a Casual Employment Information Statement?
What is a Casual Employment Information Statement?
The Casual Employment Information Statement (CEIS) is a statement issued by the Fair Work Ombudsman and it provides new casual employees with information about their conditions of employment.
The CEIS has information about:
the definition of what a casual employee is
when an employer has to offer casual conversion to a casual employee (this means offering a casual employee a permanent position)
when an employer doesn’t have to offer casual conversion
when a casual employee can request casual conversion
casual conversion entitlements of casual employees employed by small business employers (a small business is a business that has less than 15 employees), these entitlements are different to a large business that has 15 or more employees
the role of the Fair Work Commission to deal with disputes about casual conversion.
When do I give my casual employee a copy of the Casual Employment Information Statement?
As an employer, you have to give every new casual employee a Casual Employment Information Statement before, or as soon as possible after, they start their new job.
You also have to give every new casual employee a copy of the Fair Work Information Statement (FWIS) at the same time. So as casual employee gets both statements, and a permanent employee only gets a copy of the FWIS. You can read more about the Fair Work Information Statement in our blog about the FWIS.
You must also provide the CEIS to casual employees at the following times during the employment relationship:
for small business employers (with less than 15 employees) after 12 months of employment
for other employers (with 15 employees or more) – after 6 and 12 months of employment, and then after every 12 months of employment.
Providing employees with the CEIS
Employers can give casual employees the CEIS:
in person
by mail
by email
by emailing a link to the CEIS that is available of the Fair Work Ombudsman website
by emailing a link to a copy of the CEIS available on the employer’s intranet or shared drive (making sure you have the latest version)
by fax
by any other method.
You need to give casual employees the most up to date version of the CEIS that's in place when you issue the CEIS. The CEIS is updated regularly so you should check regularly to make sure you give your employees the correct, up to date version.
For further expert advice on human resources or if you have any questions about anything HR related, get in touch.
Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.
For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.
https://booking.myhrpartner.com.au/15minute-hr-advice-call
https://booking.myhrpartner.com.au/30minute-hr-advice-call
My HR Partner memberships provide 24/7 access to employment contracts, HR policies and documents, and HR advice calls. These services are tailored to the member’s needs and can be accessed on demand through phone or email for performance management issues, pay rates and Award advice.
Find out more about My HR Partner HR Hub membership here:
My HR Partner HR Hub Membership
We provide HR advice and support. We have trusted partners to assist with any employment law issues
outside of our scope.
More info
Get HR Advice from our HR expert
HR Advice
HR When you need it
Karen’s advice is always tailored
to meet the unique needs and objectives of your business. Her ability to blend empathy with professionalism makes her an invaluable asset in helping you with your HR questions.
You can book in for a call when
you need it.
HR Hub
Unlock HR Resources
Join our exclusive community & gain access to resources, tools, & ongoing HR support.
You’ll have access to our invaluable resources 24/7 AND the opportunity to tap into support via our Q&A sessions, masterclasses & webinars.
Get up to date links to valuable HR information, Awards, Award
pay guides, compliance documents, templates, checklists, and info sheets.
HR Policies
Your Guide to HR Policies
Customised, up-to-date HR policies are crucial for your business. We help you develop & implement clear, effective HR policies that align with your values.
Our approach is designed to
a positive work environment &
minimise risks.
Employment Contracts
Get your contracts created for you
Secure your business and your people with professionally crafted HR contracts.
We provide thorough and compliant employment contract solutions tailored to your business needs.
On Demand HR
Your Virtual HR Manager
Customised, up-to-date HR policies are crucial for your business. We help you develop & implement clear, effective HR policies that align with your values.
Our approach is designed to
create a positive work environment
& minimise risks.
Podcast
Simplifying HR Management - One
episode at a time
Talking all things HR to help you make sure you are dotting the "i"s and crossing the "t"s ensuring you have everything in place to ensure a thriving business with happy employees.
Our Latest Blog Post
What is a Casual Employment Information Statement?
What is a Casual Employment Information Statement?
The Casual Employment Information Statement (CEIS) is a statement issued by the Fair Work Ombudsman and it provides new casual employees with information about their conditions of employment.
The CEIS has information about:
the definition of what a casual employee is
when an employer has to offer casual conversion to a casual employee (this means offering a casual employee a permanent position)
when an employer doesn’t have to offer casual conversion
when a casual employee can request casual conversion
casual conversion entitlements of casual employees employed by small business employers (a small business is a business that has less than 15 employees), these entitlements are different to a large business that has 15 or more employees
the role of the Fair Work Commission to deal with disputes about casual conversion.
When do I give my casual employee a copy of the Casual Employment Information Statement?
As an employer, you have to give every new casual employee a Casual Employment Information Statement before, or as soon as possible after, they start their new job.
You also have to give every new casual employee a copy of the Fair Work Information Statement (FWIS) at the same time. So as casual employee gets both statements, and a permanent employee only gets a copy of the FWIS. You can read more about the Fair Work Information Statement in our blog about the FWIS.
You must also provide the CEIS to casual employees at the following times during the employment relationship:
for small business employers (with less than 15 employees) after 12 months of employment
for other employers (with 15 employees or more) – after 6 and 12 months of employment, and then after every 12 months of employment.
Providing employees with the CEIS
Employers can give casual employees the CEIS:
in person
by mail
by email
by emailing a link to the CEIS that is available of the Fair Work Ombudsman website
by emailing a link to a copy of the CEIS available on the employer’s intranet or shared drive (making sure you have the latest version)
by fax
by any other method.
You need to give casual employees the most up to date version of the CEIS that's in place when you issue the CEIS. The CEIS is updated regularly so you should check regularly to make sure you give your employees the correct, up to date version.
For further expert advice on human resources or if you have any questions about anything HR related, get in touch.
Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.
For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.
https://booking.myhrpartner.com.au/15minute-hr-advice-call
https://booking.myhrpartner.com.au/30minute-hr-advice-call
My HR Partner memberships provide 24/7 access to employment contracts, HR policies and documents, and HR advice calls. These services are tailored to the member’s needs and can be accessed on demand through phone or email for performance management issues, pay rates and Award advice.
Find out more about My HR Partner HR Hub membership here:
My HR Partner HR Hub Membership
We provide HR advice and support.
We have trusted partners to assist with
any employment law issues outside
of our scope.
More info
PO Box 1079
Coolangatta QLD 4225
ABN 30 644 527 015
Get HR Advice from our HR expert