Welcome to My HR Partner
Focus on running your business
We’ll handle the people side with care, clarity and confidence.
When you’ve got a great team, you’ve got something special. But managing their needs, HR compliance obligations and growth can quickly become a drain on your time, energy and focus. That’s where we step in. At My HR Partner, we help you feel confident in your people-management so you can attract and retain the right people, reduce the risk of costly HR mistakes, create a workplace where your team shows up ready to do their best — and you’re running your business instead of fighting fires.
You deserve an HR partner who gets it, who knows the rhythm of a business, values your time, and speaks your language (no HR-jargon, just plain English). With over 30 years of expertise in HR and a strong belief in kind, fair, productive workplaces, we bring both strategic clarity and genuine care.
Because when your people thrive, your business thrives — and you reclaim your focus.
Ready to reclaim your focus and build a people-powered business?
Book a free introductory call - let’s talk about what you’re aiming for, and how we can help you get there.
You’re not just buying a service
You’re gaining a partner who cares about your people, your growth, and doing HR the right way.
Let’s make it easier, together.
Welcome to My HR Partner
At My HR Partner, we understand that great employees are the cornerstone of a great business. That’s why we offer comprehensive HR services, tailored to empower your business with the tools and strategies needed for growth. We specialise in working with employee-focused professional service providers, managing those challenging HR issues that arise so you can focus on your core business activities with confidence.
We ensure that your HR policies, processes, & employment contracts are up-to-date and relevant to your business. By doing so, we help you maintain a workforce that is both competent and passionately engaged in your business vision.
At My HR Partner, we are committed to providing you with the HR support you need to thrive. Let us help you manage your most valuable asset – your people.
Karen Hillen is an experienced Human Resources specialist with over 30 years of expertise in the field. She curates the My HR Partner HR Hub which is a valuable resource for businesses covering various aspects of HR, including starting and ending employment, compliance, payroll, employee performance, WHS and more.
Her extensive experience in HR makes her a sought-after advisor and partner for businesses.
HR Advice
HR When you need it
Get expert guidance exactly when you need it: one-off, on the spot, tailored to your business. So you can stop guessing and start acting with confidence.
You can book in for a call when you need it.
HR Hub
Unlock HR Resources
Unlock 24/7 access to templates, checklists, masterclasses, & Q&A sessions. Save time. Stay ahead of changes. Build your HR foundation without reinventing the wheel.
HR Policies
Your Guide to HR Policies
Secure your business with clear policies built for your culture. Reduce risk, set expectations, and build a workplace where people know the game and play it well.
Employment Contracts
Get your contracts created for you
Secure your business with smart contracts built for your culture. Reduce risk, set expectations, and build a workplace where people know the game and play it well.
On Demand HR
Your Virtual HR Manager
Let us become your trusted HR teammate. The heavy lifting of policies, contracts, compliance and people strategy gets handled — you stay in charge of growth.
Free Resources & FAQs
Free Resources & What People Ask Us Most
We've got links to Modern Awards, Pay Guides and more.
We have also compiled answers to the most common queries to help you quickly find the information you need.
Our Latest Blog Post
Having a Code of Conduct: Why it’s important
An HR code of conduct is an essential document for all Australian businesses. The purpose of a code of conduct is to outline the ethical and professional standards of behaviour that are expected of employees. Essentially, it sets out the “rules” of the business and its culture, while promoting a safe and respectful working environment. Every code of conduct can be individual and reflects the particular workplace and the expectations.
Who Does the Code of Conduct Apply To?
A Code of Conduct provides a comprehensive framework that guides employers, employees and contractors in their interactions with colleagues, management, customers/clients and external stakeholders. If an organisation has volunteers it will also apply to volunteers.
The Code of Conduct helps all parties to understand the importance of maintaining integrity, fairness and respect in all activities in the business.
Why Every Business Needs One
Think of your Code of Conduct as more than just a rulebook—it's the blueprint for your culture. It addresses potential HR hurdles by:
Keeping you safe: Protecting the business and the team by ensuring you comply with all relevant legislation.
Living your values: clearly articulating the "why" behind what you do and the values and principles that drive your success.
Setting the standard: Giving employees a clear compass for how to act and interact within the workplace.
Empowering action: Offering a clear framework to address and rectify negative or unacceptable behaviours if things go off track.
What Topics Does a Code of Conduct Cover?
For HR purposes, a code of conduct should include a summary of HR policies that that affect your business and can be expanded on in more detailed HR policies. Topics may include:
Discrimination & EEO
Harassment and bullying
Diversity and inclusion
Attendance
Communication
Confidentiality and privacy
Conflict of interest
Conflict resolution
Dress code/uniform
Use of company property
Leave policies
Use of company vehicles
Use of technology
Professional development
Appropriate behaviour and the values of the business
Legislation that applies to employees and the business
Drugs and alcohol
Things to Know Before Writing Your Document
Your organisation’s code of conduct should be written in everyday language, with clear instructions on the behaviour expected of employees in the workplace. In essence, it must outline exactly what employees can and can't do.
A code of conduct document needs to be written so it’s not subject to misinterpretation.
We can help you by providing a Code of Conduct and other HR policies to ensure all potential problems are covered by your code of conduct.
A final word on Codes of Conduct
Most importantly, the purpose of your code of conduct is to encourage and maintain appropriate workplace conduct.
This vital document can be used as a point of reference when you are dealing with issues related to breaches of your policies and the behaviour expected of an employee.
Having a Code of Conduct in place can certainly assist in avoiding any escalating issues with an employee, which can be stressful and expensive.
For further expert advice on human resources or if you have any questions about anything HR related, get in touch.
Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.
For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.
https://booking.myhrpartner.com.au/15minute-hr-advice-call
https://booking.myhrpartner.com.au/30minute-hr-advice-call
My HR Partner memberships provide 24/7 access to employment contracts, HR policies and documents, and HR advice calls. These services are tailored to the member’s needs and can be accessed on demand through phone or email for performance management issues, pay rates and Award advice.
Find out more about My HR Partner HR Hub membership here:
My HR Partner HR Hub Membership
We provide HR advice and support. We have trusted partners to assist with any employment law issues
outside of our scope.
More info
Get HR Advice from our HR expert
HR Advice
HR When you need it
Karen’s advice is always tailored
to meet the unique needs and objectives of your business. Her ability to blend empathy with professionalism makes her an invaluable asset in helping you with your HR questions.
You can book in for a call when
you need it.
HR Hub
Unlock HR Resources
Join our exclusive community & gain access to resources, tools, & ongoing HR support.
You’ll have access to our invaluable resources 24/7 AND the opportunity to tap into support via our Q&A sessions, masterclasses & webinars.
Get up to date links to valuable HR information, Awards, Award
pay guides, compliance documents, templates, checklists, and info sheets.
HR Policies
Your Guide to HR Policies
Customised, up-to-date HR policies are crucial for your business. We help you develop & implement clear, effective HR policies that align with your values.
Our approach is designed to
a positive work environment &
minimise risks.
Employment Contracts
Get your contracts created for you
Secure your business and your people with professionally crafted HR contracts.
We provide thorough and compliant employment contract solutions tailored to your business needs.
On Demand HR
Your Virtual HR Manager
Customised, up-to-date HR policies are crucial for your business. We help you develop & implement clear, effective HR policies that align with your values.
Our approach is designed to
create a positive work environment
& minimise risks.
Podcast
Simplifying HR Management - One
episode at a time
Talking all things HR to help you make sure you are dotting the "i"s and crossing the "t"s ensuring you have everything in place to ensure a thriving business with happy employees.
Our Latest Blog Post
Having a Code of Conduct: Why it’s important
An HR code of conduct is an essential document for all Australian businesses. The purpose of a code of conduct is to outline the ethical and professional standards of behaviour that are expected of employees. Essentially, it sets out the “rules” of the business and its culture, while promoting a safe and respectful working environment. Every code of conduct can be individual and reflects the particular workplace and the expectations.
Who Does the Code of Conduct Apply To?
A Code of Conduct provides a comprehensive framework that guides employers, employees and contractors in their interactions with colleagues, management, customers/clients and external stakeholders. If an organisation has volunteers it will also apply to volunteers.
The Code of Conduct helps all parties to understand the importance of maintaining integrity, fairness and respect in all activities in the business.
Why Every Business Needs One
Think of your Code of Conduct as more than just a rulebook—it's the blueprint for your culture. It addresses potential HR hurdles by:
Keeping you safe: Protecting the business and the team by ensuring you comply with all relevant legislation.
Living your values: clearly articulating the "why" behind what you do and the values and principles that drive your success.
Setting the standard: Giving employees a clear compass for how to act and interact within the workplace.
Empowering action: Offering a clear framework to address and rectify negative or unacceptable behaviours if things go off track.
What Topics Does a Code of Conduct Cover?
For HR purposes, a code of conduct should include a summary of HR policies that that affect your business and can be expanded on in more detailed HR policies. Topics may include:
Discrimination & EEO
Harassment and bullying
Diversity and inclusion
Attendance
Communication
Confidentiality and privacy
Conflict of interest
Conflict resolution
Dress code/uniform
Use of company property
Leave policies
Use of company vehicles
Use of technology
Professional development
Appropriate behaviour and the values of the business
Legislation that applies to employees and the business
Drugs and alcohol
Things to Know Before Writing Your Document
Your organisation’s code of conduct should be written in everyday language, with clear instructions on the behaviour expected of employees in the workplace. In essence, it must outline exactly what employees can and can't do.
A code of conduct document needs to be written so it’s not subject to misinterpretation.
We can help you by providing a Code of Conduct and other HR policies to ensure all potential problems are covered by your code of conduct.
A final word on Codes of Conduct
Most importantly, the purpose of your code of conduct is to encourage and maintain appropriate workplace conduct.
This vital document can be used as a point of reference when you are dealing with issues related to breaches of your policies and the behaviour expected of an employee.
Having a Code of Conduct in place can certainly assist in avoiding any escalating issues with an employee, which can be stressful and expensive.
For further expert advice on human resources or if you have any questions about anything HR related, get in touch.
Karen Hillen is your HR Partner, she helps businesses by providing HR support and advice services.
For the right HR support and advice, book a My HR Partner HR Advice call with Karen Hillen.
https://booking.myhrpartner.com.au/15minute-hr-advice-call
https://booking.myhrpartner.com.au/30minute-hr-advice-call
My HR Partner memberships provide 24/7 access to employment contracts, HR policies and documents, and HR advice calls. These services are tailored to the member’s needs and can be accessed on demand through phone or email for performance management issues, pay rates and Award advice.
Find out more about My HR Partner HR Hub membership here:
My HR Partner HR Hub Membership
We provide HR advice and support.
We have trusted partners to assist with
any employment law issues outside
of our scope.
More info
PO Box 1079
Coolangatta QLD 4225
ABN 30 644 527 015
Get HR Advice from our HR expert