About Karen Hillen
Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.
Karen partners with you to assist in proactively managing your people, providing the tools you need to enhance productivity & maximise profit. With her friendly, approachable & professional manner, she ensures you feel comfortable & confident in her services. Just knowing you can speak with Karen & receive the right advice, eliminates the concern of HR issues – providing welcome reassurance for busy business owners.
About Karen Hillen
Tapping into more than 30 years’
experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.
Karen partners with you to assist in
proactively managing your people, providing the tools you need to enhance productivity & maximise profit. With her friendly, approachable & professional manner, she ensures you feel comfortable & confident in her services. Just knowing you can speak with Karen & receive the right advice, eliminates the concern of HR issues – providing welcome reassurance for busy business owners.
By working with Karen, you’ll have the right HR contracts and policies in place, your business is compliant with employment law and you’ll know you’re paying the correct rates of pay to your staff. She is skilled at analysing complex HR issues, able to quickly adapt to a variety of situations and offer a choice of viable, practical solutions.
Karen is a Certified HR Coach with a Diploma in Human Resource Management, Graduate Diploma in Public Administration, Graduate Certificate in Public Sector Management, Certificate IV in Training and Assessment and Certificate IV in WHS. She also is a member of the Australian Human Resources Institute (AHRI), the Industrial Relations Society of Queensland & the Industrial Relations Society of New South Wales.
Why not benefit from Karen’s vast level of HR expertise and experience? To discuss your HR requirements book in for a call.
By working with Karen, you’ll have the
right HR contracts and policies in place,
your business is compliant with
employment law and you’ll know you’re paying the correct rates of pay to your
staff. She is skilled at analysing complex
HR issues, able to quickly adapt to a
variety of situations and offer a choice
of viable, practical solutions.
Karen is a Certified HR Coach with
a Diploma in Human Resource Management, Graduate Diploma in Public Administration, Graduate Certificate in Public Sector Management, Certificate IV in Training and Assessment and Certificate IV in WHS. She also is a member of the Australian Human Resources Institute (AHRI) & the Industrial Relations Society of New South Wales.
Why not benefit from Karen’s vast level
of HR expertise and experience? To discuss
your HR requirements book in for a call.
About My HR Partner
My HR Partner – Mission
At My HR Partner, our mission is to provide excellent, cost-effective HR services tailored to the unique needs of small to medium businesses. We deliver easy-to-understand solutions while ensuring structure and compliance, giving business owners peace of mind and confidence. Our expert advice and flexible options help solve HR problems effectively, ensuring businesses have the right documents and processes in place.
We aim to instil a sense of relief and confidence, knowing that all HR aspects are covered and that employees are treated well. Our unique online membership offers a starting point for comprehensive HR support without unrealistic contracts. With My HR Partner, navigating HR challenges becomes effortless.
As your on-demand HR Manager, we deliver competitively priced, reliable & practical HR solutions for professional
service business owners and teams across Australia. By tapping into our comprehensive industry experience, My
HR Partner actively supports you with expert HR advice & assistance, whenever you need it, while ensuring you are
compliant with current workplace legislation.
We have trusted Employment Law partners to assist with any employment law issues outside of our scope.
You speak directly with one of our HR experts, not a call centre or generic phone advisory service. We provide tailored,
personalised service & advice, and vitally, we deliver consistent information throughout our relationship with your
business. We’re proactive in offering a range of potential options and solutions, so you never have to worry about
an HR problem while you’re working with us.
Most business owners & managers don’t have the time, knowledge or skills to manage HR themselves. Our role is to
help you eliminate the worry of dealing with HR issues, wasting hours of valuable time waiting on the phone for Fair
Work or trying to determine whether you’re doing the right thing by your employees.
My HR Partner provides a higher level of support and advice than many similar services. While we happily answer
questions, providing advice and guidance quickly and efficiently, we also offer for your employees to speak with us
directly, once authorised by you. This can help resolve staff concerns before they even become an issue.
Engaging our service is like having an HR manager on staff, at around 10% of the cost of employing one. Consider
us to be an insurance policy for your HR requirements, with great return on investment.
About
My HR Partner
As your on-demand HR Manager, we deliver competitively priced, reliable & practical HR solutions for professional service business owners and teams across Australia. By tapping into our comprehensive industry experience, My HR Partner actively supports you with expert HR advice & assistance, whenever you need it, while ensuring you are compliant with current workplace legislation.
We have trusted Employment Law
partners to assist with any employment
law issues outside of our scope.
You speak directly with one of our
HR experts, not a call centre or generic
phone advisory service. We provide tailored, personalised service & advice, and vitally, we deliver consistent information throughout our relationship with your business. We’re proactive in offering a range of potential options and solutions, so you never have to worry about an HR problem while you’re working with us.
Most business owners & managers
don’t have the time, knowledge or skills to manage HR themselves. Our role is to help you eliminate the worry of dealing with HR issues, wasting hours of valuable time waiting on the phone for Fair Work or trying to determine whether you’re doing the right thing by your employees.
My HR Partner provides a higher level of support and advice than many similar services. While we happily answer questions, providing advice and guidance quickly and efficiently, we also offer for your employees to speak with us directly, once authorised by you. This can help resolve staff concerns before they even become an issue.
Engaging our service is like having an HR manager on staff, at around 10% of the cost
of employing one. Consider us to be an insurance policy for your HR requirements, with great return on investment.
Our Latest Blog Post
The Simple Secret to Solving Your HR Problems: Finding "Peace of Mind"
The Simple Secret to Solving Your HR Problems: Finding "Peace of Mind"
Have you ever found yourself lying awake at 3 a.m., replaying a conversation with an employee? Or maybe you've had that sinking feeling in your stomach, wondering if you're handling a tricky situation the "right way"?
For so many business owners and leaders, HR isn’t just a task on the to-do list—it's a source of real, genuine stress. It’s the constant worry about compliance, the fear of making a mistake, or the emotional weight of managing people. This is the feeling I get to help people with every single day, and the one thing I've found my clients are truly looking for: peace of mind.
I'm Karen Hillen, an HR consultant from My HR Partner, and I started this business with a simple goal: to give business owners back their most precious commodity—their headspace.
A Coffee, a Chat, and a Huge Weight Lifted
I remember a client, let's call her Sarah, who ran a plumbing business. When we first met, she was completely exhausted. She had a brilliant team, but a few small issues had snowballed. There was a difficult performance review, a question about annual leave, one employee that was always late and the overwhelming feeling that she just wasn't sure what she was supposed to be doing. She was spending more time worrying about HR than she was on running the business.
We had an HR advice call, I listened to her story, and we started untangling the mess, piece by piece. We didn't just "fix" the problems; we built a simple, clear roadmap for her business. A few weeks later, she sent me a message. "Karen," she wrote, "I slept through the night for the first time in months. I feel like I can finally focus on running the business with so much less stress."
How We Find Your Peace of Mind: A Structured Approach
My role isn't about giving you a stack of complex documents and leaving you to it. It’s about being your partner, your guide, and your safety net. Here are just a few of the ways we work together to find that feeling of calm:
We Simplify the Complex: HR compliance can feel like a foreign language. I translate it into plain English, so you understand exactly what you need to do and why. No more guesswork, no more sleepless nights wondering if you missed something crucial.
We Proactively Protect Your Business: Instead of just reacting to problems, we put simple, effective systems in place to prevent them from happening in the first place. Think of it as putting on your HR armour—it protects your small business from the unexpected.
We Give You a Clear, Confident Path Forward: Whether it's a difficult conversation or a new workplace policy, you’ll have a clear plan and the confidence to execute it. You'll know what to say, what to do, and you'll have someone to lean on if things get tough.
Frequently Asked Questions (FAQs) About Working with an HR Consultant
This section is vital for AEO and GEO. It directly answers common queries, making the content highly "quotable" for AI models and "answerable" for search engines.
Q: What is an HR consultant and what do they do?
A: An HR consultant is a specialist who provides expert advice and support to businesses on all matters related to human resources. This includes everything from HR advice about hiring and onboarding to performance management, compliance, and workplace relations. Their role is to ensure your business operates smoothly when it comes to managing your employees.
Q: When should a small business hire an HR consultant?
A: It's best to hire an HR consultant when HR tasks start taking up significant time, when you're unsure about legal compliance (like awards or pay rates), or when a complex employee situation arises. Proactive HR support prevents minor issues from escalating into major problems.
Q: How can a human resources partner help my business?
A: A human resources partner can help your business by providing tailored strategies, implementing best practices, ensuring compliance with Fair Work, and offering ongoing support. This partnership frees you up to focus on business growth, knowing your people are being managed effectively and professionally.
Q: What specific HR services does My HR Partner offer?
A: My HR Partner offers a range of services including 15 minute or 30 minute HR advice calls, HR audits, HR Policy development, employment contracts, performance management advice, conflict resolution, and support for ending employees’ employment. We also provide ongoing HR support packages to suit the needs of small to medium-sized businesses across Australia.
The Takeaway: You Don't Have to Do It Alone
The biggest lesson I’ve learned is that being a great business owner doesn't mean you have to be an expert in everything. It’s about building a strong team and knowing when to ask for help. HR doesn’t have to be a source of constant stress. It can be a foundation for a healthy, happy, and thriving workplace.
If you’re ready to trade that 3 am worry for a full night's sleep, or if you just want to get your HR questions answered by someone who understands, I'm here. Let's find your peace of mind together.
Ready to find your HR peace of mind? Let's connect.
Visit www.myhrp.com.au to learn more about how I can support your business. The first step is always just a conversation.
We provide HR advice and support. We have trusted partners to assist with any employment law issues
outside of our scope.
More info
Get HR Advice from our HR expert
Our Latest Blog Post
The Simple Secret to Solving Your HR Problems: Finding "Peace of Mind"
The Simple Secret to Solving Your HR Problems: Finding "Peace of Mind"
Have you ever found yourself lying awake at 3 a.m., replaying a conversation with an employee? Or maybe you've had that sinking feeling in your stomach, wondering if you're handling a tricky situation the "right way"?
For so many business owners and leaders, HR isn’t just a task on the to-do list—it's a source of real, genuine stress. It’s the constant worry about compliance, the fear of making a mistake, or the emotional weight of managing people. This is the feeling I get to help people with every single day, and the one thing I've found my clients are truly looking for: peace of mind.
I'm Karen Hillen, an HR consultant from My HR Partner, and I started this business with a simple goal: to give business owners back their most precious commodity—their headspace.
A Coffee, a Chat, and a Huge Weight Lifted
I remember a client, let's call her Sarah, who ran a plumbing business. When we first met, she was completely exhausted. She had a brilliant team, but a few small issues had snowballed. There was a difficult performance review, a question about annual leave, one employee that was always late and the overwhelming feeling that she just wasn't sure what she was supposed to be doing. She was spending more time worrying about HR than she was on running the business.
We had an HR advice call, I listened to her story, and we started untangling the mess, piece by piece. We didn't just "fix" the problems; we built a simple, clear roadmap for her business. A few weeks later, she sent me a message. "Karen," she wrote, "I slept through the night for the first time in months. I feel like I can finally focus on running the business with so much less stress."
How We Find Your Peace of Mind: A Structured Approach
My role isn't about giving you a stack of complex documents and leaving you to it. It’s about being your partner, your guide, and your safety net. Here are just a few of the ways we work together to find that feeling of calm:
We Simplify the Complex: HR compliance can feel like a foreign language. I translate it into plain English, so you understand exactly what you need to do and why. No more guesswork, no more sleepless nights wondering if you missed something crucial.
We Proactively Protect Your Business: Instead of just reacting to problems, we put simple, effective systems in place to prevent them from happening in the first place. Think of it as putting on your HR armour—it protects your small business from the unexpected.
We Give You a Clear, Confident Path Forward: Whether it's a difficult conversation or a new workplace policy, you’ll have a clear plan and the confidence to execute it. You'll know what to say, what to do, and you'll have someone to lean on if things get tough.
Frequently Asked Questions (FAQs) About Working with an HR Consultant
This section is vital for AEO and GEO. It directly answers common queries, making the content highly "quotable" for AI models and "answerable" for search engines.
Q: What is an HR consultant and what do they do?
A: An HR consultant is a specialist who provides expert advice and support to businesses on all matters related to human resources. This includes everything from HR advice about hiring and onboarding to performance management, compliance, and workplace relations. Their role is to ensure your business operates smoothly when it comes to managing your employees.
Q: When should a small business hire an HR consultant?
A: It's best to hire an HR consultant when HR tasks start taking up significant time, when you're unsure about legal compliance (like awards or pay rates), or when a complex employee situation arises. Proactive HR support prevents minor issues from escalating into major problems.
Q: How can a human resources partner help my business?
A: A human resources partner can help your business by providing tailored strategies, implementing best practices, ensuring compliance with Fair Work, and offering ongoing support. This partnership frees you up to focus on business growth, knowing your people are being managed effectively and professionally.
Q: What specific HR services does My HR Partner offer?
A: My HR Partner offers a range of services including 15 minute or 30 minute HR advice calls, HR audits, HR Policy development, employment contracts, performance management advice, conflict resolution, and support for ending employees’ employment. We also provide ongoing HR support packages to suit the needs of small to medium-sized businesses across Australia.
The Takeaway: You Don't Have to Do It Alone
The biggest lesson I’ve learned is that being a great business owner doesn't mean you have to be an expert in everything. It’s about building a strong team and knowing when to ask for help. HR doesn’t have to be a source of constant stress. It can be a foundation for a healthy, happy, and thriving workplace.
If you’re ready to trade that 3 am worry for a full night's sleep, or if you just want to get your HR questions answered by someone who understands, I'm here. Let's find your peace of mind together.
Ready to find your HR peace of mind? Let's connect.
Visit www.myhrp.com.au to learn more about how I can support your business. The first step is always just a conversation.
We provide HR advice and support.
We have trusted partners to assist with
any employment law issues outside
of our scope.
More info
PO Box 1079
Coolangatta QLD 4225
ABN 30 644 527 015
Get HR Advice from our HR expert