Peace of Mind HR On-Demand
One of the most significant advantages of partnering with My HR Partner is the ability to speak to the same person every time, as opposed to a call centre or generic phone advisory service.
Your HR expert will be familiar with your business and policies, making the process more efficient and effective.
Our My HR Partner Peace of Mind On Demand HR Service gives you the confidence that expert HR advice is just a phone call away. Even if you don't use all of your allotted time per month, you’re paying for the reassurance that no HR issue will catch you off guard.
With ongoing access to professional HR guidance, you can focus on running your business while we handle potential HR challenges before they become problems.
Peace of Mind
HR On-Demand
One of the most significant advantages
of partnering with My HR Partner is the
ability to speak to the same person every time, as opposed to a call centre or generic phone advisory service. Your HR expert will be familiar with your business and policies, making the process more efficient and effective.
HR on Demand offers a comprehensive HR support package that includes:
An on-demand HR manager who will attend to your needs and concerns, providing tailored and informed advice and support by phone or email. You don’t need to book a call in advance as your calls and emails will be answered promptly.
Up to 4 hours of consultation time per month, ensuring you have enough support to manage your HR requirements without
incurring high costs.
An Employee Onboarding System that streamlines the onboarding process and ensures new employees have all the necessary information and resources to hit the ground running.
Access to a library of HR documents and templates, as you need them.
Access to My HR Partner HR Hub, a comprehensive resource library that provides access to videos, webinars, Q&A sessions,
templates, and checklists to help you address any HR problem.
Imagine receiving the HR support your business requires without the burden of a full-time HR manager. My HR Partner is precisely what you need. We provide dedicated HR expertise to address your concerns and streamline your policies, when you need it. Let us save you endless hours on Fair Work Australia compliance and documentation, so you can focus on what truly matters.
Our commitment: We’re here for you, just a call away, ready to expertly navigate you through any challenge. If your business isn't large enough for a full-time HR manager, My HR Partner offers the peace of mind solution you’ve been seeking. We are your HR experts for every unexpected situation.
Choosing Peace of Mind HR on Demand provides you with the assurance of having a dedicated HR partner who will attend to your HR needs and concerns. With a monthly package price of $600, (including GST) for businesses with up to 30 employees, you can enjoy the benefits of having a reliable HR partner without the high cost of a full-time HR manager.
Choosing Peace of Mind HR on Demand provides you with the assurance of having a dedicated HR partner who will attend to your HR needs and concerns. With a monthly package price of $800, (including GST) for businesses with up to 30 employees, you can enjoy the benefits of having a reliable HR partner without the high cost of a full-time HR manager.
Our Latest Blog Post
Clear Communication: The Key to Setting Expectations at Work
How clear expectations shape culture, reduce risk, and improve employee engagement
Why a Code of Conduct is Non-Negotiable
Every Australian business — no matter how big or small — needs a written code of conduct. It’s more than a legal safeguard. It’s a foundational tool that sets the tone for how your team works, communicates, and treats each other.
A well-crafted Code of Conduct does three essential things:
Outlines acceptable behaviour and communication standards
Protects your business from risks and employee disputes
Shapes and strengthens your workplace culture
Without one, your business may be vulnerable to misunderstandings, Fair Work claims, or reputational damage.
Complement Your Code of Conduct with Key HR Policies
Your Code of Conduct is the compass — but your HR policies are the map. They guide your team through everyday expectations, from using work devices appropriately to managing conflict with kindness and clarity.
Here are the essential HR policies that work hand-in-hand with your Code of Conduct:
Workplace Bullying & Harassment Policy
Social Media Policy
Performance Management & Misconduct Policy
Leave, Attendance & Absenteeism Guidelines
Internet & Email Usage Policy
Pro tip: These should be accessible, up to date, and written in plain English — so everyone understands them.
Strong Communication = Fewer HR Headaches
Even the best-written policies won't be effective if communication isn’t clear and consistent. Here are some great ways to improve communication in your business:
10 Easy Wins for Better Communication
Regular team meetings that encourage input (not just updates with no opportunity for feedback or employee input)
An HR system, shared drive or intranet where key info and policies live
A clear and simple employee handbook
Open-door leadership that listens first
Regular, meaningful engagement surveys
Policy refreshers and reminders
Feedback opportunities that go both ways
Grievance procedures that employees trust
HR policies that everyone can access
Recognition for employees doing the right thing
When expectations are communicated regularly, everything flows better — from productivity to morale.
Preventing Workplace Harassment & Discrimination
It’s not enough to tell staff to "just be respectful." Your business needs to back that up with policies and action. That includes:
A written statement in your policies making it crystal clear that bullying, discrimination, and harassment won’t be tolerated
Regular training for all staff on what these terms mean and how to report concerns
A step-by-step grievance process — so employees know who to talk to, and when if they need to raise an issue or make a complaint
Kindness is important. So is structure. The two work best together.
Want Help Putting This in Place?
HR doesn’t have to be hard — and you don’t have to figure it out alone.
Book a free 10-minute introductory call to chat about how we can help you implement a Code of Conduct, update your HR policies, or improve team communication.
Book a Free Call with Karen
Looking for more in-depth support?
My HR Partner Memberships give you ongoing access to:
HR advice when you need it, on demand
Explore our Peace of Mind membership
Support with staff issues — before they become big ones
Templates and policies that keep you compliant
About Your HR Partner
Hi, I’m Karen Hillen — your trusted HR Partner. I help small and medium Australian businesses build kind, compliant workplaces. Whether you need contracts, policies, help managing your team or just someone in your corner, I’m here.
Let's Talk HR
Don’t wait for an issue to force your hand. Let’s set your workplace up for success — with clear conduct, compassionate communication, and proactive people management.
We provide HR advice and support. We have trusted partners to assist with any employment law issues
outside of our scope.
More info
Get HR Advice from our HR expert
Our Latest Blog Post
Clear Communication: The Key to Setting Expectations at Work
How clear expectations shape culture, reduce risk, and improve employee engagement
Why a Code of Conduct is Non-Negotiable
Every Australian business — no matter how big or small — needs a written code of conduct. It’s more than a legal safeguard. It’s a foundational tool that sets the tone for how your team works, communicates, and treats each other.
A well-crafted Code of Conduct does three essential things:
Outlines acceptable behaviour and communication standards
Protects your business from risks and employee disputes
Shapes and strengthens your workplace culture
Without one, your business may be vulnerable to misunderstandings, Fair Work claims, or reputational damage.
Complement Your Code of Conduct with Key HR Policies
Your Code of Conduct is the compass — but your HR policies are the map. They guide your team through everyday expectations, from using work devices appropriately to managing conflict with kindness and clarity.
Here are the essential HR policies that work hand-in-hand with your Code of Conduct:
Workplace Bullying & Harassment Policy
Social Media Policy
Performance Management & Misconduct Policy
Leave, Attendance & Absenteeism Guidelines
Internet & Email Usage Policy
Pro tip: These should be accessible, up to date, and written in plain English — so everyone understands them.
Strong Communication = Fewer HR Headaches
Even the best-written policies won't be effective if communication isn’t clear and consistent. Here are some great ways to improve communication in your business:
10 Easy Wins for Better Communication
Regular team meetings that encourage input (not just updates with no opportunity for feedback or employee input)
An HR system, shared drive or intranet where key info and policies live
A clear and simple employee handbook
Open-door leadership that listens first
Regular, meaningful engagement surveys
Policy refreshers and reminders
Feedback opportunities that go both ways
Grievance procedures that employees trust
HR policies that everyone can access
Recognition for employees doing the right thing
When expectations are communicated regularly, everything flows better — from productivity to morale.
Preventing Workplace Harassment & Discrimination
It’s not enough to tell staff to "just be respectful." Your business needs to back that up with policies and action. That includes:
A written statement in your policies making it crystal clear that bullying, discrimination, and harassment won’t be tolerated
Regular training for all staff on what these terms mean and how to report concerns
A step-by-step grievance process — so employees know who to talk to, and when if they need to raise an issue or make a complaint
Kindness is important. So is structure. The two work best together.
Want Help Putting This in Place?
HR doesn’t have to be hard — and you don’t have to figure it out alone.
Book a free 10-minute introductory call to chat about how we can help you implement a Code of Conduct, update your HR policies, or improve team communication.
Book a Free Call with Karen
Looking for more in-depth support?
My HR Partner Memberships give you ongoing access to:
HR advice when you need it, on demand
Explore our Peace of Mind membership
Support with staff issues — before they become big ones
Templates and policies that keep you compliant
About Your HR Partner
Hi, I’m Karen Hillen — your trusted HR Partner. I help small and medium Australian businesses build kind, compliant workplaces. Whether you need contracts, policies, help managing your team or just someone in your corner, I’m here.
Let's Talk HR
Don’t wait for an issue to force your hand. Let’s set your workplace up for success — with clear conduct, compassionate communication, and proactive people management.
We provide HR advice and support.
We have trusted partners to assist with
any employment law issues outside
of our scope.
More info
PO Box 1079
Coolangatta QLD 4225
ABN 30 644 527 015
Get HR Advice from our HR expert