Your all-in-one HR toolkit — built for busy Australian businesses.
When you’re managing your team, the last thing you need is to waste time googling “Fair Work templates” or wondering if you’ve got the latest version of an award or the correct pay rates.
The My HR Partner HR Hub gives you everything you need to manage your people confidently — all in one easy, trusted place.
WHY YOU WILL LOVE IT
You get your time back.
Instead of spending hours Googling, second-guessing or starting from scratch, you have instant access to practical HR toolkits, templates, checklists and guides that are ready to use when you need them.
You feel confident you’re doing things right.
Everything inside the HR Hub is kept up to date with Fair Work requirements, Awards and legislation changes, so you can make decisions knowing your business is protected.
You feel calmer and more in control.
When an HR issue pops up, you know exactly where to go and what to do next — no panic, no overwhelm, just clear, step-by-step guidance.
You’re supported by a real HR expert.
You’re not left to figure things out alone. You can get HR questions answered by email, tap into live Q&A sessions, webinars and masterclasses with Karen Hillen — an HR partner who understands the realities of running a small business and supports you with practical, down-to-earth advice.
Why go searching the web for HR
answers, when you can save time and
money with all your HR resources in
one convenient place.
With the My HR Partner HR Hub,
you can access a wide range of tools
and resources to make managing your
HR responsibilities easier than
ever before.
Discover exactly how to respond
to HR challenges in your business with
our HR Hub Membership. You’ll have
access to our invaluable resources 24/7
and the opportunity to tap into
support from Karen via our Q&A
sessions, master classes & webinars.
RECRUITMENT
PAYROLL & COMPLIANCE
LEAVE
EMPLOYEE PERFORMANCE
ENDING EMPLOYMENT
HEALTH & SAFETY
WHAT YOU GET INSIDE THE HR HUB
You have everything you need to manage your people with confidence.
All the key Award links, pay guides and Fair Work statements are in one place, so you’re not hunting for answers or relying on outdated information.
You save time and avoid costly mistakes.
Ready-to-use toolkits, templates and checklists guide you through recruitment, onboarding, payroll, leave, compliance, performance management, ending employment and workplace safety - step by step.
You get clear answers, fast.
Easy-to-read toolkits, info sheets and quick-reference guides explain HR topics in plain English, without the legal jargon or overwhelm.
You’re supported when you need it.
If you’re unsure or just want reassurance you’re on the right track, email HR support is there to give you a clear nudge in the right direction.
You never miss important guidance.
You can watch every member-only webinar on demand, so you get practical advice when it suits you - not just when it’s live.
Our HR Hub Membership also
includes up to date links to awards,
award pay guides, Fair Work Information Statement, Casual Employment
Information Statement, and much more.
Plus, our templates, checklists, and
info sheets cover a range of subjects
to help you manage your team effectively
in areas such as recruitment, payroll
and compliance, leave, employee
performance, ending employment,
and health and safety.
Our Membership offers access
to the resources you need to manage
your team effectively.
WHAT'S INCLUDED IN THE HR HUB?
Quarterly subscription inclusion
Direct email HR advice providing quick & easy solutions for straightforward HR questions - a convenient way to get timely expert guidance on matters that aren't too complex. (Limits apply)
Over 60 tookits, templates & checklists to help you with payroll & compliance, leave, termination of employment, managing performance, recruitment and health & safety.
Yearly subscription optional inclusion
Also includes a bonus Employee Onboarding Hub - send your contracts and policies online and also integrates with Xero so employee details can be uploaded directly from the information entered by the employee.
WHAT QUESTIONS CAN I ASK IN THE Q&A SESSIONS?
You can ask any HR related questions that need a general answer. If the question is too indepth or is very specific to your business, you may need to book in for one of our discounted HR calls.
WHAT IS THE EMPLOYEE ONBOARDING HUB?
The Employee Onboarding Hub is a platform where you can send your employees their employment contract and they enter all of their details including their payroll information such as their bank account details, Tax File Number declaration and their Superannuation account details.
It integrates with Xero, MYOB and Deputy so it saves you time on data entry.
You can also save employees’ certificates, licences and set reminders for expiry dates.
THIS IS AN OPTIONAL EXTRA FOR YEARLY SUBSCRIBERS.
ARE THE Q&A SESSIONS RECORDED?
No, the Q&A sessions aren't recorded.
HOW DO I GET THE DISCOUNTED HR CALLS, EMPLOYMENT CONTRACTS AND HR POLICIES?
You can order your discounted documents with your special member’s link.
WHAT OTHER RESOURCES ARE IN THE HR HUB?
Webinars, Master Classes & Q& A Sessions
Links to: Awards ~ Award pay guides ~ Fair Work Information Statement ~ Casual Employment Information Statement ~ & more
Toolkits, templates, checklists and Info Sheets to give you information about a range of HR subjects to help you manage your
team in relation to:
Recruitment ~ Payroll & Compliance ~ Leave ~ Employee Performance ~ Ending Employment ~ Health & Safety
Our Latest Blog Post
Clear Communication: The Key to Setting Expectations at Work
How clear expectations shape culture, reduce risk, and improve employee engagement
Why a Code of Conduct is Non-Negotiable
Every Australian business — no matter how big or small — needs a written code of conduct. It’s more than a legal safeguard. It’s a foundational tool that sets the tone for how your team works, communicates, and treats each other.
A well-crafted Code of Conduct does three essential things:
Outlines acceptable behaviour and communication standards
Protects your business from risks and employee disputes
Shapes and strengthens your workplace culture
Without one, your business may be vulnerable to misunderstandings, Fair Work claims, or reputational damage.
Complement Your Code of Conduct with Key HR Policies
Your Code of Conduct is the compass — but your HR policies are the map. They guide your team through everyday expectations, from using work devices appropriately to managing conflict with kindness and clarity.
Here are the essential HR policies that work hand-in-hand with your Code of Conduct:
Workplace Bullying & Harassment Policy
Social Media Policy
Performance Management & Misconduct Policy
Leave, Attendance & Absenteeism Guidelines
Internet & Email Usage Policy
Pro tip: These should be accessible, up to date, and written in plain English — so everyone understands them.
Strong Communication = Fewer HR Headaches
Even the best-written policies won't be effective if communication isn’t clear and consistent. Here are some great ways to improve communication in your business:
10 Easy Wins for Better Communication
Regular team meetings that encourage input (not just updates with no opportunity for feedback or employee input)
An HR system, shared drive or intranet where key info and policies live
A clear and simple employee handbook
Open-door leadership that listens first
Regular, meaningful engagement surveys
Policy refreshers and reminders
Feedback opportunities that go both ways
Grievance procedures that employees trust
HR policies that everyone can access
Recognition for employees doing the right thing
When expectations are communicated regularly, everything flows better — from productivity to morale.
Preventing Workplace Harassment & Discrimination
It’s not enough to tell staff to "just be respectful." Your business needs to back that up with policies and action. That includes:
A written statement in your policies making it crystal clear that bullying, discrimination, and harassment won’t be tolerated
Regular training for all staff on what these terms mean and how to report concerns
A step-by-step grievance process — so employees know who to talk to, and when if they need to raise an issue or make a complaint
Kindness is important. So is structure. The two work best together.
Want Help Putting This in Place?
HR doesn’t have to be hard — and you don’t have to figure it out alone.
Book a free 10-minute introductory call to chat about how we can help you implement a Code of Conduct, update your HR policies, or improve team communication.
Book a Free Call with Karen
Looking for more in-depth support?
My HR Partner Memberships give you ongoing access to:
HR advice when you need it, on demand
Explore our Peace of Mind membership
Support with staff issues — before they become big ones
Templates and policies that keep you compliant
About Your HR Partner
Hi, I’m Karen Hillen — your trusted HR Partner. I help small and medium Australian businesses build kind, compliant workplaces. Whether you need contracts, policies, help managing your team or just someone in your corner, I’m here.
Let's Talk HR
Don’t wait for an issue to force your hand. Let’s set your workplace up for success — with clear conduct, compassionate communication, and proactive people management.
We provide HR advice and support. We have trusted partners to assist with any employment law issues
outside of our scope.
More info
Get HR Advice from our HR expert
Our Latest Blog Post
Clear Communication: The Key to Setting Expectations at Work
How clear expectations shape culture, reduce risk, and improve employee engagement
Why a Code of Conduct is Non-Negotiable
Every Australian business — no matter how big or small — needs a written code of conduct. It’s more than a legal safeguard. It’s a foundational tool that sets the tone for how your team works, communicates, and treats each other.
A well-crafted Code of Conduct does three essential things:
Outlines acceptable behaviour and communication standards
Protects your business from risks and employee disputes
Shapes and strengthens your workplace culture
Without one, your business may be vulnerable to misunderstandings, Fair Work claims, or reputational damage.
Complement Your Code of Conduct with Key HR Policies
Your Code of Conduct is the compass — but your HR policies are the map. They guide your team through everyday expectations, from using work devices appropriately to managing conflict with kindness and clarity.
Here are the essential HR policies that work hand-in-hand with your Code of Conduct:
Workplace Bullying & Harassment Policy
Social Media Policy
Performance Management & Misconduct Policy
Leave, Attendance & Absenteeism Guidelines
Internet & Email Usage Policy
Pro tip: These should be accessible, up to date, and written in plain English — so everyone understands them.
Strong Communication = Fewer HR Headaches
Even the best-written policies won't be effective if communication isn’t clear and consistent. Here are some great ways to improve communication in your business:
10 Easy Wins for Better Communication
Regular team meetings that encourage input (not just updates with no opportunity for feedback or employee input)
An HR system, shared drive or intranet where key info and policies live
A clear and simple employee handbook
Open-door leadership that listens first
Regular, meaningful engagement surveys
Policy refreshers and reminders
Feedback opportunities that go both ways
Grievance procedures that employees trust
HR policies that everyone can access
Recognition for employees doing the right thing
When expectations are communicated regularly, everything flows better — from productivity to morale.
Preventing Workplace Harassment & Discrimination
It’s not enough to tell staff to "just be respectful." Your business needs to back that up with policies and action. That includes:
A written statement in your policies making it crystal clear that bullying, discrimination, and harassment won’t be tolerated
Regular training for all staff on what these terms mean and how to report concerns
A step-by-step grievance process — so employees know who to talk to, and when if they need to raise an issue or make a complaint
Kindness is important. So is structure. The two work best together.
Want Help Putting This in Place?
HR doesn’t have to be hard — and you don’t have to figure it out alone.
Book a free 10-minute introductory call to chat about how we can help you implement a Code of Conduct, update your HR policies, or improve team communication.
Book a Free Call with Karen
Looking for more in-depth support?
My HR Partner Memberships give you ongoing access to:
HR advice when you need it, on demand
Explore our Peace of Mind membership
Support with staff issues — before they become big ones
Templates and policies that keep you compliant
About Your HR Partner
Hi, I’m Karen Hillen — your trusted HR Partner. I help small and medium Australian businesses build kind, compliant workplaces. Whether you need contracts, policies, help managing your team or just someone in your corner, I’m here.
Let's Talk HR
Don’t wait for an issue to force your hand. Let’s set your workplace up for success — with clear conduct, compassionate communication, and proactive people management.
We provide HR advice and support.
We have trusted partners to assist with
any employment law issues outside
of our scope.
More info
PO Box 1079
Coolangatta QLD 4225
ABN 30 644 527 015
Get HR Advice from our HR expert