Peace of Mind HR On-Demand

Your HR manager, without the payroll cost.

Running a business means juggling people, policies, and problems you didn’t plan for.

One tricky HR issue can eat hours of your time and cause sleepless nights.

That’s where My HR Partner’s Peace of Mind HR On-Demand service helps you.

We become your virtual HR Manager — someone who knows your business, understands your people, and is just a call or email away when you need trusted guidance.

No call centres. No waiting in line. Just real support from someone who gets it.

Why businesses love Peace of Mind HR On-Demand

The same expert, every time. You’ll speak with the same HR professional who already knows your team, culture, and policies, making every conversation faster, clearer, and more effective.

Confidence, not confusion. With expert HR advice on tap, you can stop second-guessing decisions and act with certainty.

Time back in your day. We handle compliance, contracts, and trickier people matters, freeing you to focus on running and growing your business.

Affordable peace of mind. Get the value of a full-time HR manager without the overhead — just $600 per month (inc. GST) for businesses with up to 30 employees.

Peace of Mind
HR On-Demand

One of the most significant advantages
of partnering with My HR Partner is the
ability to speak to the same person every time, as opposed to a call centre or generic phone advisory service. Your HR expert will be familiar with your business and policies, making the process more efficient and effective.

What’s included

You’ll have ongoing access to:

Up to 4 hours of tailored HR support each month — by phone or email, whenever you need it.

A dedicated HR partner who responds quickly and proactively helps you avoid issues before they escalate or deal with them quickly

Our Employee Onboarding System, to get new starters set up and settled with ease.

Templates, checklists and resources to keep you compliant and consistent.

Full access to the My HR Partner HR Hub — your online library of tools, videos, webinars, and Q&A sessions.

No more panic calls.

No scrambling through the Fair Work website to check the rules.

Just confidence that your HR is handled and your people are supported the right way.

When challenges come up, you’ll have a trusted HR expert ready to guide you through, so you can lead with calm and clarity.


Join Peace of Mind HR On-Demand

You don’t have to do HR alone.
Let us take the worry off your plate so you can focus on what really matters.

Choosing Peace of Mind HR on Demand provides you with the assurance of having a dedicated HR partner who will attend to your HR needs and concerns. With a monthly package price of $800, (including GST) for businesses with up to 30 employees, you can enjoy the benefits of having a reliable HR partner without the high cost of a full-time HR manager.

Our Latest Blog Post

Planning Employee Annual Leave

Planning Employee Leave for the Year

September 22, 20255 min read

Annual Leave Planning for the 2025 Christmas/New Year shutdown: A Guide for Australian Businesses

It’s just over 13 weeks until Christmas.

It's a good time to start planning for the Christmas/New Year period if you shutdown over that time. Determine the specific dates your business will be closed, and communicate this to your employees and clients.

Effective annual leave planning is important for a healthy and productive workplace.

As your trusted HR partner, we’ve put together a guide to help you manage annual leave proactively especially when planning for your Christmas/New Year shutdown.

Plan Ahead for the Christmas/New Year Shutdown:

If your business closes over the Christmas/ New Year period, you need to provide employees with the appropriate written notice as specified in their Award. You need to do this even if you have the information in an employment contract because you have to inform your employees of the dates each year.

It’s also wise to check if employees have enough leave to cover this period. If they don’t, you can explore options like agreeing in writing to take a period of unpaid leave or allowing them to take annual leave in advance. (Regularly checking leave balances when employees apply for leave throughout the year can be good too)

Just be sure to get a written agreement for any leave taken in advance (that puts an employee into a negative balance), outlining that they will repay the value if their employment ends before the leave is accrued. It's also important to understand that you can't force an employee to take unpaid leave, so making sure you come to a written agreement is important.

If you have an employee that is hired after the initial notice of the shutdown has been given to your team, you must give that employee notice as soon as reasonably possible (for example, it's a great idea to let them know as part of their induction, or even in the recruitment process).

Your employees are entitled to be paid for any public holidays during the shutdown period that fall on days they would normally work. This applies even if they have agreed to take a period of unpaid leave.

Why Strategic Leave Planning is Crucial for Your Business

A well-thought-out leave plan benefits both your business and your employees. Here’s why it’s essential:

  • Avoid Disruptions and Staffing Shortages: Last-minute leave requests can throw a spanner in the works. Planning ahead ensures you have adequate coverage, preventing disruptions to productivity and customer service.

  • Boost Employee Wellbeing: Regular breaks are vital for preventing burnout and keeping your team engaged and productive. Encouraging planned time off shows you value their wellbeing.

  • Ensure Compliance: As an employer in Australia, you have obligations under the National Employment Standards (NES) to provide annual leave. Proper planning helps you meet these requirements and ensures your payroll system accurately accrues leave entitlements.

Practical Strategies for Proactive Leave Management

Ready to take control of your leave planning? Here’s our best HR advice for 2025:

  • Create a Centralised Leave Calendar: A shared calendar, whether it’s a physical whiteboard or a digital tool, provides a clear overview of public holidays, peak periods, and approved leave. This helps employees choose dates that don't clash with critical business operations or when someone else is on leave.

  • Communicate Policies Early and Clearly: Your HR policy handbook should clearly outline leave policies, including notice periods, any restrictions during busy seasons, and the process for submitting leave requests. This transparency helps prevent misunderstandings and sets clear expectations.

  • Manage Peak Periods Effectively: Identify the busiest times of the year for your business and plan your staffing accordingly. For example, if you're in the retail sector, it’s best to avoid approving leave during peak holiday shopping seasons.

  • Be Fair and Consistent: Maintain a transparent and fair process for approving leave requests. Apply policies consistently to all employees to avoid any perception of favouritism. If your policy limits how many people can be on leave at one time, ensure it's applied fairly across the board.

Tools to Streamline Leave Management

You don’t have to manage leave manually. Here are some tools that can simplify the process:

  • HR and Rostering Software: Cloud-based HR and rostering systems are excellent for tracking and managing leave requests and entitlements automatically.

  • Spreadsheets: For smaller teams, a well-organised spreadsheet can be a simple and cost-effective way to track leave.

  • Whiteboard: A leave roster could be displayed in the office on a Whiteboard.

  • Automated Alerts: Many systems allow you to run regular reports and set up reminders for employees with high leave balances, encouraging them to book some time off.

A Quick Refresher on Annual Leave Entitlements in Australia

The National Employment Standards give details of what annual leave employees are entitled to:

  • Four weeks of paid annual leave per year for full-time employees.

  • Four weeks of paid annual leave (pro-rata) for part-time employees, based on their contracted hours.

  • Annual leave loading for employees covered by specific awards or enterprise agreements - your Award or Agreement will set out the entitlements.

It’s crucial to stay up-to-date with your Award conditions to ensure you remain compliant with all leave loading and Fair Work requirements.

Final Thoughts

Strategic leave planning is all about finding the right balance—ensuring your team gets the rest they need while keeping your business operating smoothly. By adopting these practices, you can create a win-win situation for both your employees and your bottom line.

If you’re struggling to manage leave or other HR challenges, My HR Partner is here to help. We specialise in simplifying people management for businesses across Australia, allowing you to focus on what you do best.

Need expert support with your HR? Contact us today to learn how we can tailor a solution for your business! 

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Karen Hillen

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Back to Blog

We provide HR advice and support. We have trusted partners to assist with any employment law issues
outside of our scope.

More info

PO Box 1079

Coolangatta QLD 4225

ABN 30 644 527 015

Get HR Advice from our HR expert

Our Latest Blog Post

Planning Employee Annual Leave

Planning Employee Leave for the Year

September 22, 20255 min read

Annual Leave Planning for the 2025 Christmas/New Year shutdown: A Guide for Australian Businesses

It’s just over 13 weeks until Christmas.

It's a good time to start planning for the Christmas/New Year period if you shutdown over that time. Determine the specific dates your business will be closed, and communicate this to your employees and clients.

Effective annual leave planning is important for a healthy and productive workplace.

As your trusted HR partner, we’ve put together a guide to help you manage annual leave proactively especially when planning for your Christmas/New Year shutdown.

Plan Ahead for the Christmas/New Year Shutdown:

If your business closes over the Christmas/ New Year period, you need to provide employees with the appropriate written notice as specified in their Award. You need to do this even if you have the information in an employment contract because you have to inform your employees of the dates each year.

It’s also wise to check if employees have enough leave to cover this period. If they don’t, you can explore options like agreeing in writing to take a period of unpaid leave or allowing them to take annual leave in advance. (Regularly checking leave balances when employees apply for leave throughout the year can be good too)

Just be sure to get a written agreement for any leave taken in advance (that puts an employee into a negative balance), outlining that they will repay the value if their employment ends before the leave is accrued. It's also important to understand that you can't force an employee to take unpaid leave, so making sure you come to a written agreement is important.

If you have an employee that is hired after the initial notice of the shutdown has been given to your team, you must give that employee notice as soon as reasonably possible (for example, it's a great idea to let them know as part of their induction, or even in the recruitment process).

Your employees are entitled to be paid for any public holidays during the shutdown period that fall on days they would normally work. This applies even if they have agreed to take a period of unpaid leave.

Why Strategic Leave Planning is Crucial for Your Business

A well-thought-out leave plan benefits both your business and your employees. Here’s why it’s essential:

  • Avoid Disruptions and Staffing Shortages: Last-minute leave requests can throw a spanner in the works. Planning ahead ensures you have adequate coverage, preventing disruptions to productivity and customer service.

  • Boost Employee Wellbeing: Regular breaks are vital for preventing burnout and keeping your team engaged and productive. Encouraging planned time off shows you value their wellbeing.

  • Ensure Compliance: As an employer in Australia, you have obligations under the National Employment Standards (NES) to provide annual leave. Proper planning helps you meet these requirements and ensures your payroll system accurately accrues leave entitlements.

Practical Strategies for Proactive Leave Management

Ready to take control of your leave planning? Here’s our best HR advice for 2025:

  • Create a Centralised Leave Calendar: A shared calendar, whether it’s a physical whiteboard or a digital tool, provides a clear overview of public holidays, peak periods, and approved leave. This helps employees choose dates that don't clash with critical business operations or when someone else is on leave.

  • Communicate Policies Early and Clearly: Your HR policy handbook should clearly outline leave policies, including notice periods, any restrictions during busy seasons, and the process for submitting leave requests. This transparency helps prevent misunderstandings and sets clear expectations.

  • Manage Peak Periods Effectively: Identify the busiest times of the year for your business and plan your staffing accordingly. For example, if you're in the retail sector, it’s best to avoid approving leave during peak holiday shopping seasons.

  • Be Fair and Consistent: Maintain a transparent and fair process for approving leave requests. Apply policies consistently to all employees to avoid any perception of favouritism. If your policy limits how many people can be on leave at one time, ensure it's applied fairly across the board.

Tools to Streamline Leave Management

You don’t have to manage leave manually. Here are some tools that can simplify the process:

  • HR and Rostering Software: Cloud-based HR and rostering systems are excellent for tracking and managing leave requests and entitlements automatically.

  • Spreadsheets: For smaller teams, a well-organised spreadsheet can be a simple and cost-effective way to track leave.

  • Whiteboard: A leave roster could be displayed in the office on a Whiteboard.

  • Automated Alerts: Many systems allow you to run regular reports and set up reminders for employees with high leave balances, encouraging them to book some time off.

A Quick Refresher on Annual Leave Entitlements in Australia

The National Employment Standards give details of what annual leave employees are entitled to:

  • Four weeks of paid annual leave per year for full-time employees.

  • Four weeks of paid annual leave (pro-rata) for part-time employees, based on their contracted hours.

  • Annual leave loading for employees covered by specific awards or enterprise agreements - your Award or Agreement will set out the entitlements.

It’s crucial to stay up-to-date with your Award conditions to ensure you remain compliant with all leave loading and Fair Work requirements.

Final Thoughts

Strategic leave planning is all about finding the right balance—ensuring your team gets the rest they need while keeping your business operating smoothly. By adopting these practices, you can create a win-win situation for both your employees and your bottom line.

If you’re struggling to manage leave or other HR challenges, My HR Partner is here to help. We specialise in simplifying people management for businesses across Australia, allowing you to focus on what you do best.

Need expert support with your HR? Contact us today to learn how we can tailor a solution for your business! 

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Karen Hillen

Tapping into more than 30 years’ experience in Human Resources, staffing & payroll, Karen loves helping you get the best out of your people while providing you, the business owner, with peace of mind.

Back to Blog

We provide HR advice and support.
We have trusted partners to assist with
any employment law issues outside
of our scope.

More info

PO Box 1079

Coolangatta QLD 4225

ABN 30 644 527 015

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Get HR Advice from our HR expert